![]() ![]() There are several platforms that enable these experiences, and TIBCO plays a key role in integrating all of this by providing timely, precise, intuitive data to the customer and employees," added Reddy. "After a customer decides to make the journey to our properties, right from making the bookings, coming to the property, and then experiencing the various shows, gaming, and everything, they leave as a happy customer. This is the power of integration, and TIBCO has been a foundational part of making this massive effort a success," said Les Ottolenghi, CIO. "Customer personalization, with all the customer's experiences connected, differentiates us. The technology delivers a fully connected guest experience delivering real-time offers, faster check-in, casino experience tracking, personalized sports and casino leaderboards, e-sports, and sports betting. With all systems sharing data, it creates a unified customer profile for advanced offer matchmaking and personalization. Using the cloud-based API-led integration capabilities of TIBCO Cloud Integration and TIBCO Cloud API Management software, Caesars' customer engagement model empowers team members to deliver a world-class experience across all digital and physical channels. TIBCO® Messaging - Eclipse Mosquitto Distributionĭata intelligently for better access, trust, and controlĬonfidently with real-time data-driven intelligenceĪdvanced personalization, happy customers.Seamlessly any application, device or data source
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